Frequently Asked Questions & Contact
We want your experience at the Natikari private reserve to be perfect from start to finish. Here are the answers to the questions we get most often.
What to Bring & What to Leave Behind
What do I need to bring?
As long as you bring yourself, we will put a smile on your face, wonder in your eyes and probably some sweat on your forehead!
We do recommend that you wear comfortable hiking shoes with a non-slip sole and long trousers. The area is NOT mosquito infested in the dry season, but there are always some, so if you know your are a mosquito's favorite, wear a light long-sleeved shirt.
We also recommend bringing your refillable water bottle. If you need any medication, remember to bring it and don't forget to advise our staff about any medical conditions might have. You are welcome to bring your binoculars, camera, or favorite hiking stick—just remember you will have to carry it and look after it.
What can't I bring?
You will have to leave your pets at home. If you depend on a guide animal for any reason to get around, please contact us to discuss your needs and we will see if we can make it happen.
Please refrain from bringing single-use plastic. We are aiming to be zero waste, and trust us, that is already enough of a challenge without a daily addition of plastic wrappers and bags! Thank you for your cooperation.
Booking & Logistics
How do I book a tour?
The easiest way is to click the "Book Now" button on our website! This takes you directly to our live booking calendar where you can select your tour, date, and time. If you require a custom group size or private experience like the Donkey Family Adventure, or your favorite tour is not listed on dates you are available, please contact us directly.
How much is a private tour?
Please contact us to book a private tour. These tours are available for private bookings:
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Jungle Expedition:
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6400 MXN
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up to 4 guests
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additional guest: 1000 MXN
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Birdsong Breakfast:
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7000 MXN​
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up to 4 guests
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additional guest: 1000 MXN
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Birding for Beginners
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3500 MXN​
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up to 4 guests
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additional guest: 500 MXN
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Creatures of the Night:
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5000 MXN​
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up to 4 guests
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additional guest: 1000 MXN
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What is your cancellation policy?
We offer a full refund of the tour costs for cancellations made 72 hours or more before the scheduled tour time. For cancellations made within 72 hours, we cannot offer a refund, but we will always try our best to reschedule your tour based on availability.
Where are the meeting points?
Our meeting points vary depending on the tour, as some include transportation and some do not. Please check your booking confirmation!
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Jungle Hike, Birding for beginners & Donkey Family Adventure: Meeting point is the gas station at the entrance of Sayulita.
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Jungle Expedition, Birdsong Breakfast, & Creatures of the Night: Includes transportation from the meeting point at Smoker's Paradise on Avenida Revolución in Sayulita.
What happens if it rains?
We operate during the Rainy Season but do not run tours during intense, persistent rain, which is thankfully uncommon during tour times. If we need to cancel the tour due to weather, we will offer you a full refund or the option to reschedule. Remember, even without heavy rain, the jungle is extremely humid, so bring your quick-drying clothes!
Tour Details & Accessibility
How difficult are the tours?
We offer a range of difficulty levels:
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Easy: Birding Tours, Donkey Family Adventure, and Creatures of the Night Adventure. These tours focus on observation and are suitable for guests with limited mobility or young children.
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Intermediate: Jungle Hike and Jungle Expedition. These trails are 4.5km to 7km long with a 160-meter elevation gain and include narrow, steep sections and riverbeds. A reasonable level of fitness is required.
Can I bring my children?
Absolutely! We love welcoming families.
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The Donkey Family Adventure is specifically designed for families with young children.
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The Jungle Hike is not suitable for small children (under 7 years) due to the trail length and difficulty.
Can I ride the donkeys?
No.
Can you accommodate guests with mobility issues?
The full hiking trails are challenging. However, our Birdsong Breakfast is an excellent option for guests with limited mobility, as much of the observation takes place from our stationary, comfortable palapa and garden area.
Contact Us Directly
Where is your office located?
Our office is mainly where our phone is, so it can be in an out-of-service area, as we do spend most of our time on the ranch, searching for new routes, gardening, or plotting new projects. If you can't get hold of us on the phone, please write us an email or a WhatsApp. We check our messages regularly and will respond promptly to your queries.
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Email: rancho.natikari@gmail.com
WhatsApp: +52 322 301 2473
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Curry Fusion Workshop
Is the workshop suitable for children?
To ensure a safe and focused learning environment for all participants, The Fusion Curry Workshop is best suited for adults. We kindly request that attendees be 15 years of age or older.
How many spots can I book?
We limit our class size to a maximum of 8 guests to keep the experience intimate and allow for personal attention from the chef.
Can I book a private workshop for my family or group?
Absolutely! We love hosting private groups. If you have a group of four or more people, we are happy to arrange a private, exclusive session just for you. For private bookings, all ages are welcome!
What is the price for a private session?
The fee for a private workshop is 7,000 pesos for up to four people. For each additional person beyond four, there is a fee of 1,000 pesos extra, up to a maximum of 8 people.
When are private workshops held?
Private workshops can be scheduled on any day other than Tuesday or Wednesday. If you prefer to book a Tuesday or Wednesday, we can check for availability. All private classes are scheduled during our standard time frame of 3:00 PM to 6:00 PM to ensure the best light and atmosphere at Rancho Verde.